Design Thinking

Gain a deep understanding of the Design Thinking process, and be immersed in a journey of discovery and connection with all that it is.

Design Thinking
Create in me a clean heart, O God, and renew a right spirit within me_edited.jpg

Course Description


Experience in a highly interactive and inspiring environment, the various phases of design thinking. You will start by understanding the problem or need from the user perspective and move through testing assumptions and validating possible solutions, to prototyping.


You will learn


We will unpack the double diamond design thinking process, a framework for human-centred design and innovation.

  • Introduction to Design Thinking

  • Design Thinking Principles and Practices

  • Discover the problem, opportunity or needs to be addressed

  • Define a design challenge that is realistic and feasible for the time frame

  • Develop, test, and refine ideas involving the end user so as to create potentially workable concepts until they're ready for implementation.

  • Deliver a final prototype, after more user testing and end user feedback has been incorporated

  • Determine how to apply your learnings in your own team(s) and environment


What you will get


You will be introduced to a set of tools and techniques used during the design thinking process for you to take away and experiment with. Here are some examples of what that might include:

  • Empathy Mapping

  • Stakeholder Mapping

  • User Personas

  • Brainstorming

  • Prototyping

  • Story Telling


Is this course for you?


  • Does your team need to innovate or test assumptions of new ideas?

  • Does your organisation have a design challenge to solve for?

  • Does your team need to revise or repurpose their products or services?



Who should attend?


  • Leadership representation from all levels in the organisation

  • Team Members across all functions


Upcoming Schedule

continuous-improvement-886x419.jpg
Design Thinking

7 November 2022 at 09:00 – 9 November 2022 at 14:00 SAST

online via zoom

continuous-improvement-886x419.jpg
Design Thinking

29 March 2023 at 09:00 – 31 March 2023 at 14:00 SAST

online via zoom

continuous-improvement-886x419.jpg
Design Thinking

28 June 2023 at 09:00 – 30 June 2023 at 14:00 SAST

online via zoom