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Flight Level 2 Design

Learn how to visualise and manage the flow of value across your department, tribe or product.

Flight Level 2 Design
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Course Description

Build the missing links between Strategy and Operational Agility!

Are you battling with loads of dependencies, swamped by new requests, and planning the next cycle?

Under pressure from your customers and stakeholders to deliver faster?

The main impediment to flow is a lack of interaction between your teams, not the agility of individual teams.

In this hands-on workshop, we will work to gain practical understanding of the concepts outlined in the "Introduction to Flight Levels" course. You will have the opportunity to design a Flight Level 2 system and gain insight into how to operate Flight Levels within Product and Service Areas of your organisation.

This course helps you uncover the big levers for improvement, and explores how you can practically apply them to your unique situation. We will focus coordinating the flow of value across multiple teams in a Department, Tribe, Product or Service area.

The workshop will take place over consecutive multiple live instructor-led sessions with Intersession Work in-between.

Content at a glance

  • Visualise your Situation - What hinders and enables flow across your teams?

  • Create Focus - Figure out what to focus on first, and how to plan for the future.

  • Establish agile Interactions - Connect the right people to the right topics, at the right time.

  • Measure Progress - Decide and Define how you will measure improvement.

  • Operate and Improve Collaboratively - Apply what you learn and use it to improve continuously.

Is this course for you?

  • Team Lead, Manager

  • Agile Coach

  • Department Head

  • Product Lead

  • Programme Manager

  • Project / Service Delivery Manager

Prerequisites: Introduction to Flight Levels (FLIN) self-paced online course. The FLIN covers the foundational elements of Flight Levels, and is required learning prior to attending the live FL2D workshop. You will be given an option to purchase FLIN licenses when you book a seat on FL2D.

Level: Intermediate


On completion of this workshop you will be awarded the Flight Level 2 Design certification and badge from Flight Levels Academy.

By the way: It’s best to bring your colleagues with you if there are already concrete Flight Level plans in your organisation! This creates a small change team that can already work with its own context during training and go home with a good foundation. See our 3-for-2 Special Offer on checkout!


Flight Levels Academy values fairness and have regulated pricing based on PPP adjusted rates for your region. You can read more on Flight Levels Academy's website here. There are 4 pricing bands:

  • Standard Price (eg. Australia, Austria, Canada, Finland, Germany, Japan, New Zealand, Norway, Sweden, Switzerland, United Kingdom, United States…)

  • Adjusted Rates 40%: Standard price x 0.4 = Adjusted price (eg. Brazil, Thailand, South Africa, India, Mexico, Colombia…)

  • Adjusted Rates 60%: Standard price x 0.6 = Adjusted price (eg. Greece, Slovakia, Czech Republic, Croatia, Russia…)

  • Adjusted Rates 80%: Standard price x 0.8 = Adjusted price (eg. Italy, Spain, Portugal, Latvia…)

Please select your country of residence on checkout and the price will adjust accordingly.

*note that pricing will display in ZAR - if you require an invoice in your currency please email

System Requirements (only for ONLINE training)

  • Computer with video camera, microphone, speakers / headphones.

  • Internet connection capable of supporting streaming video meetings.

  • Latest Chrome internet browser.

  • Latest version of Zoom.

  • Miro - online collaborative whiteboard platform

  • Slack messaging app

All Zoom/Miro/Slack links will be shared with participants prior to training.

Upcoming Schedule

Flight Level 2 Design

1 June 2023 at 15:00 – 6 June 2023 at 19:00 SAST

online via zoom

Flight Level 2 Design

3 July 2023 at 15:00 – 6 July 2023 at 19:00 SAST

online via zoom

Flight Level 2 Design

1 August 2023 at 15:00 – 4 August 2023 at 19:00 SAST

online via zoom

Flight Level 2 Design

4 September 2023 at 15:00 – 7 September 2023 at 19:00 SAST

online via zoom

Flight Level 2 Design

19 February 2024 at 16:00 – 22 February 2024 at 20:00 SAST

online via zoom

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